Can I make changes to my order once placed?Updated 3 days ago

We totally get it — sometimes you need to tweak an order after you've hit "place order." Here's what we can (and can't) do once your order has been placed.

Change the shipping address: We'll always try! Reach out to us right away and we'll do everything we can to update your address before your order ships — but we can't guarantee it. Be sure to provide the updated address when you contact us.

Add an item to an order: We're not able to add items to an order once it's been placed. You're welcome to place a separate order for the additional item(s), or ask us to cancel your current order so you can place one new order with everything you'd like to include.

Remove an item from an order: This can be requested, and we'll do our best to make it happen before your order ships — but it isn't guaranteed, so please reach out as soon as you can.

Change the size, color, or swap an item: Once an order is placed, we're unable to modify or swap an item. You can keep the order as-is, or request a cancellation so you can reorder with the changes you want.

Cancel an order: Cancellations can be requested but aren't guaranteed, since it depends on how far along your order is. Reach out right away and we'll do everything we can to help.

Need help? Contact our support team with your order number and the change you are requesting and we'll take it from there.