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How can I make a donation to STRĀ?

General Questions

Can I cancel my order?

Can I change the address on an order I placed?

How can I check the status of my order?

How can I track my order?

If I choose expedited shipping, when will my order arrive?

My tracking information says my order was delivered, but I didn't receive it. What do I do?

Shipping Restrictions

What payment types does STRĀ accept?

When will my order be delivered?

When will my order ship?

Shopping Cart

Ordering & Delivery

Account Information

Refund Processing

90-Day Returns, Exchanges & Replacements

Returns and Refunds

Can I donate goods instead of money?

Do I get assigned a feeder with direct donations?

Does every dog or cat get sent to a rescue or shelter that uses the feeder?

Does STRĀ collaborate with other organizations?

Feeder Care

Get involved with STRĀ

How are the funds used to feed street dogs?

How can I volunteer with STRĀ?

How do I check the STRĀ feeder I funded?

How many dogs does STRĀ feed per month?

How often are STRĀ feeder assignments changed?

Is water provided at STRĀ feeders?

What is STRĀ program and what does it do?

When do I know my funded meal has been served?

Where do I enter my coupon or store credit code?

Why was STRĀ founded?

How to join the Hero VIP Club

Hero VIP Membership Perks

How to update payment for your Hero VIP Club Membership

How to Cancel or Pause your Hero VIP Club Membership

Hero VIP Club

How can I make a donation to STRĀ?Updated 8 months ago