Joining our Hero VIP Club is easy! You may sign up here.

Joining our Hero VIP Club is easy! You may sign up <a href="https://straworldwide.com/pages/vip-club-unlock" target="_blank" rel="noopener noreferrer">here</a>.

How to join the Hero VIP Club

When you join our Hero VIP Club, you gain access to the following perks:

When you join our <a href="https://straworldwide.com/pages/vip-club-unlock" target="_blank" rel="noopener noreferrer">Hero VIP Club</a>, you gain access to the following perks:<ol><li>You provide 10 meals to hungry, stray dogs and cats on a monthly basis.&#xA0;</li><li>You receive one FREE exclusive welcome gift!</li><li>You gain exclusive access to our STR&#x100; Community Facebook group.&#xA0;</li><li>You receive a $5 Store Credit EACH MONTH (sent via email).&#xA0;</li></ol>

Hero VIP Membership Perks

Hero VIP Club members can update payment at any point during their paid membership. To complete this, follow the steps in this article to update payment for your Hero VIP Club membership. To update/change payment for your membership:. Once you have c

Hero VIP Club members can update payment at any point during their paid membership. To complete this, follow the steps in this article to update payment for your Hero VIP Club membership.To update/change payment for your membership:<ol><li>Login to your account <a href="https://straworldwide.com/account" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">here</a>.</li><li>From your Account page, select&#xA0;Membership management&#xA0;on the menu.</li><li>On your Membership, select &apos;See more details&apos;.</li><li>Under the Payment Details section, click the Update Payment button. You will receive an email and will be able to update payment from the included link. Be sure to check your spam/junk folder if it doesn&apos;t appear in your normal inbox within 10 minutes.</li><li>Open the email regarding your request to update payment - click the Confirm payment information button. You will then be taken to a payment form page.</li><li>On the payment form page, you&apos;ll see the payment information that is currently linked to your membership/subscription. Available payment options include:<ol><li>Major credit/debit cards&#xA0;</li><li>Google Pay</li></ol></li><li>Enter your desired payment information (review to ensure accuracy).&#xA0;</li><li>Next, review the Billing Address details (be sure that it matches the payment information you intend to use)</li><li>Finally, select Update Card.</li></ol>Once you have completed the update for your payment method, future renewals will be processed using this payment method.

How to update payment for your Hero VIP Club Membership

Hero VIP Club members can cancel at any point during their paid membership. To complete this, follow the steps in this article to cancel your Hero VIP Club membership. To cancel your membership:

Hero VIP Club members can cancel at any point during their paid membership. To complete this, follow the steps in this article to cancel your Hero VIP Club membership.To cancel your membership:<ol id="isPasted"><li>Login to your account <a href="https://straworldwide.com/account" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">here</a>.</li><li>From your Account page, select Membership Management from the menu.&#xA0;</li><li>On your Membership, select &apos;See more details&apos;.</li><li>Under the Cancel Membership section, select the Cancel Membership button. In the confirmation pop-up window, select Yes. </li></ol>

How to cancel your Hero VIP Club Membership

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Hero VIP Club

Can I cancel my order?

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My tracking information says my order was delivered, but I didn't receive it. What do I do?

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Get involved with STRĀ

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General Questions